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Dentist New Lynn | White Cross – open long hours + Saturday Sunday

Dentist New Lynn promises reasonable prices, after hours dentistry + open Saturday and Sunday. Phone us now and we’ll do our best to see you today!

What can we do for you?

We will listen to you carefully and serve you well – that’s our promise. We want you to come back.

At White Cross Dental, the Dentist New Lynn, we are constantly asking our patients (and ourselves) this question…

“How can we be rated the best dentist in West Auckland?”

When we ask our patients, these are the top three…

  1. Many said that keeping costs down was very important.
  2. Some said that dentistry with low or no pain was a major goal.
  3. Not having to take time off from work was mentioned by quite a few.

When we talked to our dentists and our support team, professional standards was top of the list.

So this is what we can promise

When you come to White Cross Dental New Lynn (Dentist New Lynn), we will focus on…

  1. Reasonable prices (with no hidden extras). We give you options and explain the costs.
  2. Truly professional dentistry. This means we listen to you and perform to high standards.
  3. We’re open 7 days, with extended hours. So you can choose a time that suits your schedule.

And when there’s a sense of urgency…

50 to 60% of our patents come to us when they have an urgent or emergency dental condition. That’s why we are here for you 7 days a week. And its why we stay open for extended hours to give you better time choices.

We are set up to provide emergency and regular dental work. It’s always professional. It’s always priced competitively.

Our ‘Service Standards’ and what they mean for you

It’s one thing to talk about customer service and professionalism. It’s another thing to do it in a way that makes sense to you – the person who is on the receiving end, the person that is paying the bill.

Our goal is to make sure we listen to your needs carefully, and then tell you in simple language what we can do – (and sometimes what we can’t do).

If for any reason, you ever feel that we have not provided you with what was agreed, or if you feel we have not met our professional standards of dentistry – all you need to do is tell us.

This is what we will do for you within 24 hours

Dentist New Lynn ReceptionLet’s face it, we are all human and sometimes things may not turn out as we would like them to.

If you are not happy with our services in any way and you tell us, this is what will happen.

You will receive a telephone call from a senior team member of White Cross Dentist New Lynn.

The purpose of this call will be to make sure we clearly understand the problem and how you feel about it.

Our experience is that if we solve patient problems quickly and fairly, they stay on as regular and satisfied customers. And they frequently tell others about our problem-solving abilities.

Your concerns will then be investigated promptly. Our standard procedure is to resolve the majority of problems within 5 working days.

On the rare occasions that we can’t resolve your problem in 5 days, we invoke an escalation procedure. This usually involves consultation with specialist knowledge or relevant experience or more in-depth investigation. And of course, you are kept informed on what’s happening to best resolve the problem or issues involved.

The Bottom Line

We are White Cross Dental New Lynn and this website Dentist New Lynn is where we tell our story.

West Auckland is our chosen community and we look to truly serve the people of West Auckland.

To meet the needs of our community this is our focus…

  • Make good dental service affordable
  • Maintain high professional standards
  • Be open and available to suit the schedule of the working community of West Auckland.
  • It’s people before profits

Phone us now

Give White Cross Dentist New Lynn a call on 09 820-4433 and we’ll do everything in our power to see you today.